Privacy Policy

This Privacy Policy explains how Emplotec ("we," "us," or "our") collects, uses, and shares information when you visit emplotec.com or use our software products. We take your privacy seriously and are committed to handling your personal data responsibly.

Information We Collect

We collect information you provide directly — such as your name, email address, phone number, and organisation name when you fill out a contact form, request a demo, or sign up for our products.

We also collect certain information automatically when you visit our website, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Approximate location (country/city level, derived from IP address)
• Device type (desktop, mobile, tablet)

This data is collected through Google Analytics 4 and Microsoft Clarity for the purposes of understanding how visitors use our website and improving the experience.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and process demo requests
• Provide, maintain, and improve our software products
• Send you product updates and relevant communications (only if you opt in)
• Understand website usage patterns and improve the site's performance and content
• Detect and prevent security issues

Cookies and Tracking

Our website uses cookies and similar technologies. These include first-party cookies for basic site functionality and third-party cookies from Google Analytics and Microsoft Clarity for analytics purposes. You can control cookie preferences through your browser settings.

Microsoft Clarity captures anonymised session recordings and heatmaps to help us understand how visitors interact with the site. No personally identifiable information is captured in these recordings.

Data Sharing

We do not sell your personal data to third parties.

We may share your information with trusted service providers who help us operate our business — for example, email delivery services, hosting providers, and analytics tools. These providers are contractually required to use your data only as necessary to provide their services to us.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We use industry-standard security measures to protect your personal data, including encrypted connections (HTTPS), secure cloud hosting, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions and demo requests are retained for up to 24 months. Analytics data is retained according to the default retention settings of each analytics provider.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing activities. To exercise any of these rights, please contact us at preethan@emplotec.com.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have questions about this Privacy Policy or your personal data, reach out at preethan@emplotec.com or call +91-9342095081.